Caribbean Payments

Legal

Privacy Policy

How Caribbean Payments collects, uses, and protects your personal information.

Privacy Policy for caribbeanpayments.com

Last updated: July 18, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to Caribbean Payments LLC, 1225 Avenida Juan Ponce de León, Ste 1203, San Juan, Puerto Rico, 00907.
  • Cookies are small files placed on Your device to store browsing details.
  • Country refers to: Puerto Rico
  • Device means any device that can access the Service such as a computer, cellphone or tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company.
  • Usage Data refers to data collected automatically, generated by the use of the Service.
  • Website refers to CaribbeanPayments.com.
  • You means the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information, including but not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service and may include:

  • IP address
  • Browser type/version
  • Pages visited and time/date of visit
  • Mobile device identifiers, operating system, and browser type
  • Diagnostic data

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies (beacons, tags, and scripts) to improve and analyze Our Service. Cookies may be:

  • Session Cookies (deleted when browser is closed)
  • Persistent Cookies (remain after browser is closed)

Types of Cookies We Use

  • Necessary / Essential Cookies – Required for core functionality.
  • Cookies Policy / Notice Acceptance Cookies – Identify user cookie consent.
  • Functionality Cookies – Remember user preferences for an improved experience.

Learn more about cookies on the Free Privacy Policy website.

Use of Your Personal Data

The Company may use Personal Data to:

  • Provide and maintain our Service
  • Manage Your Account and user registration
  • Fulfill contracts for products or services
  • Contact You via email, SMS, or other means
  • Send You service, account, and application updates
  • Manage customer service or support requests
  • Improve our website, services, or marketing
  • Evaluate potential business transfers or partnerships

SMS Communication and Consent

By providing your mobile phone number to Caribbean Payments LLC, You consent to receive SMS (text) messages from Us, including but not limited to:

  • Account alerts
  • Transactional updates
  • Appointment reminders
  • Customer service notifications

These messages may be sent using automated technology. Message and data rates may apply. Message frequency may vary.

SMS Data Sharing Disclosure

Mobile information and SMS/text messaging opt-in and consent will not be shared with, sold to, or rented to any third parties or affiliates for marketing or promotional purposes under any circumstances. Text messaging originator opt-in data and consent are excluded from all of the information-sharing categories described anywhere in this Privacy Policy. We use your mobile information solely to deliver the messages you requested and to operate the messaging program; we do not share it with any third party for that party’s own marketing, and we do not use it for third-party marketing of any kind.

Opting Out of SMS

You may opt out at any time by replying STOP to any message. You may also:

Please note that opting out of transactional messages may affect your use of the Service.

SMS Data Collection

We may collect your mobile number, message content, timestamps, and related metadata to support delivery, track engagement, and improve service. We do not sell or share this information with unaffiliated third parties.

Sharing Your Personal Data

We do not sell your personal information, and we do not share your mobile information or SMS opt-in and consent data with any third parties or affiliates for marketing or promotional purposes. We may share other information only in these limited situations:

  • With service providers – strictly to operate and deliver the Service on our behalf, under confidentiality obligations, and never for their own marketing
  • For business transfers – in connection with a merger, acquisition, or sale of company assets
  • With affiliates – solely to provide the services you request, under this same Privacy Policy, and not for third-party marketing
  • To comply with the law – when required by legal process or to protect rights, property, or safety
  • With your consent – for any other purpose we disclose to you

These sharing situations never include your mobile information or SMS/text messaging opt-in and consent data, which are excluded from all information sharing as described above.

Retention of Your Personal Data

We retain Personal Data only as long as necessary:

  • To comply with legal obligations
  • To resolve disputes
  • To enforce agreements
  • For internal analytics or security purposes

Transfer of Your Personal Data

Your data may be transferred and processed outside your jurisdiction. We ensure adequate protection by complying with applicable data transfer laws and implementing strong security measures.

Delete Your Personal Data

You may:

  • Access, update, or delete your data via account settings
  • Contact us to request correction or deletion
  • Note: We may retain data when legally required

Disclosure of Your Personal Data

We may disclose Your data:

  • To comply with legal obligations
  • To protect the rights and property of the Company
  • To investigate misuse of the Service
  • To protect the safety of users or the public
  • To defend against legal claims

Security of Your Personal Data

We use commercially reasonable measures to protect Your Personal Data. However, no method of transmission or storage is 100% secure. Use of the Service is at Your own risk.

Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it. Parents may contact us to remove such data.

Links to Other Websites

Our Service may link to third-party websites. We are not responsible for their privacy practices. We encourage You to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page, and we may notify You by email or on the Service. Changes are effective upon posting.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

Ready to move forward?

Get in touch with us today and let’s start transforming your business from the ground up.

Sign Up Now