Caribbean Payments

Support

Support & Help Center

Local payment processing support in Puerto Rico, ready when you need it. Whether you are setting up a new terminal, have a question about a transaction, or need help right now, our island-based team is here to make it simple.

Get in touch

Reach our Puerto Rico support team

Pick whichever is easiest for you. Our office hours are Monday–Friday, 8am–6pm, and we respond quickly to every message.

Call us

Talk to a real person on the island — no offshore call centers, no runaround.

Call now

Email us

Send us the details of your question and our team will get back to you quickly.

Send an email

Contact form

Prefer to write it out? Use our contact form and we will route you to the right person.

Contact support

Office Hours: Mon–Fri, 8am–6pm · 787-986-4056 · [email protected]

Help topics

Popular help topics

Find quick answers in our most-used guides. These walkthroughs cover the questions our payment processing support team in Puerto Rico hears most.

Device help

Need help with your terminal or POS?

From Clover and Dejavoo to PAX and countertop POS systems, we support the equipment we set up. Explore our card terminals to compare devices, or reach out and we will help you get yours configured and running.

View Card Terminals

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